Items filtered by date: Monday, 22 February 2016
Tuesday, 23 February 2016 07:15
Learn how to mend, fix or cash-in on online reviews
Rarely do we make a buying decision without consulting the internet for reviews and information. From selecting a doctor, to home repairs, to a night out, or a vacation, we want to know the reviews on just about everything. Choices seem endless and asking a friend is not always possible or reliable. What a collective group of people say about a service can make a huge impact on your buying decisions.
On the flip side, as a business owner a poor review can feel like the kiss of death. Maybe the bad review came from a bad reviewer, a misunderstanding or was based on a former employee or issue that has been resolved. Your options for removing a bad review are limited at best and only the reviewer has full control of taking down a review.
On the flip side, as a business owner a poor review can feel like the kiss of death. Maybe the bad review came from a bad reviewer, a misunderstanding or was based on a former employee or issue that has been resolved. Your options for removing a bad review are limited at best and only the reviewer has full control of taking down a review.
Published in Marketing
